Dur-A-Flex, Inc. Privacy Policy

We at Dur-A-Flex, Inc. (DAF) know our website (“Site”) is a valuable tool for our customers, providing needed information at your fingertips when you want it. So in developing our Site, we balanced the needs of our customers with their interests in privacy.

We do not collect personally identifiable information other than information you choose to disclose. The Personally identifiable information you choose to disclose to us, for example when you fill out a form on the site, is only used to reply to your questions or requests for more information and samples, filling orders, or for marketing our products and services. If you use the “contact us” form or contact us via email you are necessarily providing personally identifiable information.

We take reasonable precautions to protect what you disclose, but if we must disclose it by order of law, we will; just as we would if it was necessary to protect our property, employees, customers and others or for public safety.

Please don’t send any other confidential information to DAF through this Site. You should not expect anything you disclose to be confidential, except your personally identifiable information. So, any other information (including images and product ideas) you do send, you agree DAF can use free of charge for any purpose.

WE NEVER SHARE YOUR PERSONAL INFORMATION with third parties other than our webhost, if you give it to us. This would include names, email address, snail mail address, company affiliation and telephone numbers, preferences and interests. We also don’t sell, rent or lease customer lists to third parties. However, if we went through a sale or merger, your information may be transferred as part of that.

But remember if you choose to share information on public message boards, it could be collected or used by others. Lucky you, now you get to read each message board’s privacy policy.

Should you decide to update or request removal of your personal information, or just say “Hey,” please email us at contactus@dur-a-flex.com

Cookies (not the chocolate chip kind) and Web Beacons

Cookies are tiny test files automatically stored on your computer when you visit some websites. They are unique to your computer and can only be used by the website that placed it. Web Beacons are 1×1 pixels that also collect non-personal information when you visit some websites. Their purpose is to help websites identify your computer so the website can make your visit customized to you (ever notice how when you look at something online, it suddenly appears in an ad days later….). You can disable cookies, BUT, if you choose to disable cookies for a particular website on your computer, it could stop the website from functioning properly when you visit. If this hasn’t satisfied your thirst for knowledge, you can go to www.aboutcookies.org for more!

Cookies and web beacons may be collected by third parties on our behalf in order to provide us data or to distribute or display advertisements to you. DAF may use cookies to:

  • See how effective our marketing campaigns are.
  • Allow you to share pages on Facebook and other social networks.
  • Track the pages visitors use on our Site, so we can see what is of interest and more importantly, what isn’t!
  • Track how you found us and how often you stop by.
  • Track your location so we can direct you to the right contacts for your territory.
  • Customize content you would be interested in.

If you want to disable cookies on your device, you may find instructions for your specific browser.

You should also know that certain non-personal information may be automatically collected, like your browser type, domain names, access times, referring website addresses, equipment used to access the site and URL of previous website visited. The purpose is to make sure the site operates properly and for general statistics.

Google Analytics

We use Google Analytics to analyze trends, track movements around the site and collect demographic information about our site users. To opt out of being tracked by Google Analytics, visit http://tools.google.com/dlpage/gaoptout.

Social Media

DAF displays social media buttons, like Facebook, Instagram, Youtube and Twitter. These buttons collect your IP address and pages you visit and could set a cookie to enable the button to work. Facebook, Twitter and any other buttons, message boards or third party sites each have their own policies to review (you can do the happy dance now).