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Buying Confidence with Dur-A-Flex, Inc.

May 21, 2020

When you choose Dur-A-Flex products for your project, you are buying high-quality resinous flooring systems, and you are also buying confidence. Confidence that you are going to be installing an exceptional floor that will deliver durable results, and look fantastic for years to come.

More than fifty three years of dedication, expertise, innovation, care and passion go into each and every one of our resinous flooring products.

Our drive for perfection carries through from R&D to production, QC and shipping, to installation by a Dur-A-Flex trained installer. Methodologies such as LEAN Six Sigma and 3S are utilized to ensure the highest quality products.

R&D:  Some of the brightest minds in the resinous flooring industry are found in our R & D laboratory. These individuals work to continually improve our chemistries and bring new flooring products to market.

Production: Our production teams work hard to manage demand, manufacture products, maintain inventory and fulfill orders ─ with a large portion shipping the same day. They are responsible for producing, packaging, and preparing all of Dur-A-Flex’s flooring systems for shipping to our customers.

Quality Control: Quality is our top priority. It starts with ensuring the quality of incoming raw materials, closely monitoring our manufacturing process, to the final quality control check of the finished products. Our team inspects every lot to ensure the product meets our stringent specifications as well as those of our customers. The quality control department continually works with R&D to improve the quality and performance of our products and address any performance issues before they happen in the field.

Sales Representatives: Dur-A-Flex territory sales managers have built long-lasting relationships with flooring contractors and architects to ensure the flooring system chosen is the right floor for the application. Our sales representatives are extremely knowledgeable about the complex flooring needs of many industries, and if on the off chance one of our flooring systems won’t work for you, they will tell you that too.

Technical Service: Our technical service team is made up of the top techs in the resinous flooring industry. Their work with our flooring contractors starts at the Applicator Training Program and grows from there. You can think of them as an extension of your own installation team, as they work with you to ensure any possible issues are addressed before, during and after installation. They are available by phone, email, and in person at jobsites.

Customer Service: Our customer service team is an extension of our sales team and work with our customers to do everything from placing orders, arranging shipments, answering questions and delivering timely solutions.

Trained Installers: We have a world-wide network of Dur-A-Flex trained installers. These elite flooring contractors go through a rigorous screening and training program to become eligible to work with our products.

Our entire organization has the same goal and that is to support our customers by providing top quality service and products. We know that it takes each and every one of us to show up every day with our A game and that is what we do.

Dur-A-Flex’s resinous flooring systems offer a complete range of seamless floors for almost every industry. Many industries look to our flooring systems for their durability and longevity, but also because they are designed to be hygienic surfaces that can be properly disinfected and cleaned.

We offer epoxy, MMA, urethane, and hybrid flooring systems for almost every industry:

To learn more about our seamless flooring solutions you can browse our site, call or email us. Team Dur-A-Flex is ready to assist you in choosing the right floor for your project or facility.

Author: Jes Grant
Jes Grant is the content development manager for Dur-A-Flex. She has over 15 years of experience creating content for various technical industries, and has been featured in several publications for her writing and design work

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